All our Standard Delivery products will be processed as normal and shipped with 1-2 working days. Ordered goods will usually arrive within 5 working days for most of the UK mainland.
Our next day delivery means that orders are processed as a priority and shipped by courier for the next working delivery day.If your order is made before 3pm, it will be shipped for the next working day.If your order is made after 3pm it will take 1-2 working days.
If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland, we’ll use Interlink or TNT if the items are heavy.
Delivery times and prices may be extended, depending on where exactly you live.
All parcels shipped by UK Next Day will have to be signed for at the place of delivery.
Bank holidays will add an extra working day to the estimated delivery lead times.
We can guarantee next day dispatch, however if the couriers fail to deliver then we cannot be held responsible and we will not be able to refund your delivery charge. Every effort will be made to ensure your product arrives as you request.
If you want a Engineered Delivery by our qualified engineers this will take between 5-7 working days of placing your order. The engineers will organise a suitable time for delivery and will include setting up the product, providing a demonstration or the product and removing any unnecessary packaging. Please note the Engineered Delivery service is only available within the UK mainland.
Please be aware that if you request that goods are left safe via the courier notes, Performance Mobility cannot claim for missing items or damage to your parcel. As a result, in the event of an absence, we strongly recommend that you collect your parcel from a local delivery depot or instruct the courier to leave your parcel with a trusted neighbor.
If your product is damaged you MUST advise Performance Mobility within 24 hours of receipt of your goods. After this time we are unable to claim from our carriers.
Please Note: Deliveries cannot be made to PO Box addresses.